(4.9 / 5)1889+ Ratings

Lamps Plus Reviews

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Overall Rating

4.9
21 Reviews
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About Lamps Plus

Lampsplus.com is a retailer specializing in home lighting and furnishings. The company offers a comprehensive selection of indoor and outdoor lighting fixtures, including ceiling light fixtures, chandeliers, ceiling fans, table lamps, floor lamps, sconces, and lamp shades. They also provide furniture and decor items like mirrors, fountains, sculptures, wall art, fire pits, barstools, chairs, tables, consoles, and cabinets. Customers can find exclusive and top brand designs, with daily sales, open box deals, and clearance items available for additional savings. Lamps Plus offers free shipping on orders over $49 and provides lighting design services to assist with home projects. The store features exclusive custom lighting, including the Color+Plus lighting collection with over 100 designer colors to choose from, and they regularly update their catalog with new designs and inspirations.

Lamps Plus Pros & Cons

Pros of lampsplus.com:

  • Good Selection: Lamps Plus offers a wide variety of indoor and outdoor lighting fixtures, furniture, and home decor items.
  • High-Quality Products: Most customers are satisfied with the quality of the products.
  • Customer Service: Lamps Plus is known for its quick responses via phone and chat, and generally good customer service.
  • Price Matching Policy: The company offers a price-matching policy within 60 days of purchase.
  • Free Shipping: Most items are eligible for free two-day shipping, although some Open Box items may incur additional shipping costs.

Cons of lampsplus.com:

  • Complicated Returns: The return policy can be complicated, requiring a Return Merchandise Authorization from a live agent.
  • Product Quality Issues: Some customers have reported issues with product quality, such as bulbs that cannot be replaced or fixtures that are discontinued.
  • Shipping Issues: There have been reports of shipping issues, including damaged goods and delayed shipments.
  • Bad Return Policy: Some customers have experienced difficulties with returns, including denial of responsibility for damaged goods.
  • Mixed Customer Experience: While many customers are satisfied, some have reported poor customer service and negative experiences.

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Lamps Plus Customer Reviews (21)

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Ryan Young
Ryan Young
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Helpful staff

When I had questions about certain products, the staff I interacted with were so knowledgeable and helpful. They really put the customer first and went above to make sure I understood my options. Big appreciation for that kind of attentive service.

Jun 11, 2023
Jack Birney
Jack Birney
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Higher-end options available

Though I usually opt for mid-priced items, I was fascinated to learn they stock luxury brands like Visual Comfort, Hubbardton Forge and Arteriors - perfect for those wanting the very finest in illuminated decor.

Jun 8, 2023
Kathrin Decker
Kathrin Decker
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Perfect fixtures for my whole house

I ended up purchasing almost all the lights for my recently renovated house from them. From outdoor post lamps to ceiling fans to vanity fixtures, they have exactly what I needed high quality at a fair price.

Jun 8, 2023
Tim Kohl
Tim Kohl
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So helpful with advice

The salespeople were a treasure trove of lighting wisdom, answering all my questions and making spot-on recommendations for selecting the optimal styles, sizes and features for my needs. Their expertise proved invaluable.

Jun 7, 2023
Gertrude Duhon
Gertrude Duhon
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Great selections for every room

Whether you're looking to refresh a dining room chandelier, add sconces to a hallway, install a new ceiling fan or just switch out basic bedroom lamps, this store has everything to illuminate any and every room with personality and panache.

Jun 7, 2023
Lucy Lamilami
Lucy Lamilami
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Comprehensive selection

This retailer's lighting selection is incredibly diverse. You can find anything from traditional table lamps to contemporary chandeliers. They've got your bases covered, and then some!

Jun 6, 2023
Dennis Jacobsen
Dennis Jacobsen
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Redesign made shopping simple

Recently revamped, their website is now slick, fast and intuitive with easy searches, well organized categories and an attractive layout that made finding what I wanted a total cakewalk. The revised interface really elevated the experience.

Jun 6, 2023
Dominik Egger
Dominik Egger
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Easy online experience

Their website is well organized and simple to navigate. I was able to easily find what I needed and check out fast.

Jun 5, 2023
Annett Mehler
Annett Mehler
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Feb 13, 2023
Tempeste Panetier
Tempeste Panetier
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Feb 12, 2023

Lamps Plus Customer’s Q&A

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Lamps Plus Features and Benefits

LampsPlus.com is a renowned lighting retailer with several key features and benefits:

Key Features:

  • Wide Variety of Designs: The website offers over 50,000 designs in lighting fixtures, home furnishings, and décor.
  • Exclusive Brands: In addition to famous brand names, the site features 20+ exclusive brands.
  • Custom-Made Lamps: The Designer Art Shade Program and Color Plus brand lighting allow customers to select a design and have a lamp custom-made by artisans in Los Angeles.
  • Expert Advice: The website provides expert advice and a full range of services, including virtual design consultations.

Benefits:

  • 120% Low Price Guarantee: The company offers a 120% low price guarantee for its products.
  • Free Shipping: Free shipping is available on orders $49 or more.
  • Rewards Program: The Lamps Plus Rewards Program offers a Free 1-Year Warranty on all purchases, a Digital Receipt sent with the warranty via e-mail on all store purchases, money-saving coupons, and more.
  • Employee Benefits: The company offers competitive health plans, retirement options, and ongoing career development opportunities.

These features and benefits make LampsPlus.com a reliable and convenient platform for lighting solutions and home décor. If there are any more questions, feel free to ask.

Lamps Plus Pricing

Lamps Plus offers industry best pricing for designers, contractors, and professionals through their Lamps Plus Pros program. This program provides significant discounts, with items marked down up to 70% off in the Pros-only section of the website. Additionally, members can participate in an alternative rebate program, receiving a check in the mail 60 days after qualifying orders. Free memberships are available for designers and builders, and discounts or rebates are offered on every order.

About Lampsplus.com Payment Method?

Lampsplus.com accepts a variety of payment methods for online purchases. Customers can use American Express, Visa, MasterCard, and Discover credit cards. Other payment options include PayPal and PayPal Later, which are available at checkout. For those who prefer alternative methods, personal checks, purchase orders, and money orders are also accepted, but orders must be placed by calling in. This flexibility ensures that customers have multiple ways to complete their transactions securely and conveniently.

Lamps Plus FAQs

FAQ

Lamps Plus Alternatives

Here are the top 10 alternatives to LampsPlus.com:

  1. Bellacor: Offers a variety of products under different categories such as furniture, lighting, decorative accessories, fans, bathroom accessories, kitchenware, bedding, outdoor furniture, and more.
  2. Restoration Hardware: Specializes in high-end home furnishing.
  3. World Market: Known for its beautiful and unique collection of imported furniture, curtains, rugs, bedding, houseware, and kitchenware.
  4. Wayfair: A famous American retailer of furniture and home furnishing goods.
  5. Lowes: Operates a chain of home improvement & appliances stores.
  6. Ballard Designs: Offers a wide range of home furnishings.
  7. Kmart: A well-known department store chain offering a wide range of products.
  8. Target: Offers a wide variety of products including furniture, home decor, and more.
  9. Home Decorators: Offers a wide selection of home decor, furniture, and storage options.
  10. CB2: Offers modern and contemporary furniture and decor.

These alternatives offer similar quality products, and many of them are cheaper than Lamps Plus. If there are any more questions, feel free to ask.

FAQ

How To Open A Lamps Plus Account?

To open an account on LampsPlus.com, follow these steps:

  1. Visit the Lamps Plus website.
  2. Click on the 'Create Account' option.
  3. Enter a valid email address and create a password. The password should be 6 or more characters, with at least 1 number.
  4. Click on the 'Create Account' button.

By creating an account, users acknowledge the website's privacy policy and terms of use.

Alternatively, users can create an account using their Facebook login. This process is quicker and allows for easier ordering.

Remember, having an account on Lamps Plus makes ordering quicker and easier. Users can see their order history and share their Wish Lists and Cart across devices to shop when and where they want.

Hope this helps! If there are any more questions, feel free to ask.

FAQ

About Lampsplus.com Prices and Cost?

Lampsplus.com offers a wide range of lighting and home decor products. Prices for chandeliers can vary from $23 to $18,500, while floor lamps are priced between $24 to $4,000. Wall mirrors are available from $60 to $2,500. The site features over 17,000 lamps, with prices ranging from $25 to $4,600. Customers can enjoy free shipping on orders over $49, and most products are eligible for free two-day shipping. Orders under $49 incur a $5 shipping fee. Additionally, Lamps Plus has a price matching policy, ensuring customers can shop with confidence that they are receiving competitively low pricing. If a customer finds the identical product advertised for less by a competitor within 60 days of purchase, Lamps Plus will match that price. The site also offers daily sales, open box deals, and clearance items, where customers can find significant discounts on a variety of products.

FAQ

About Lampsplus.com Popular Products and Services?

Lampsplus.com is renowned for a comprehensive selection of indoor and outdoor lighting fixtures, including ceiling light fixtures, chandeliers, ceiling fans, and trend-setting ceiling fans. The store features thousands of designer lamps and lamp shades that are ready to ship. Among the popular products are table lamps, floor lamps, desk lamps, and lamp sets. The Color+Plus lighting collection offers customization with over 100 designer colors to choose from. For home decor, customers can find mirrors, fountains, sculptures, and wall art. Services like daily sales, open box deals, and clearance items provide opportunities for savings, while lighting design services offer free help from certified experts for home projects.

FAQ

What are the customer reviews for Lampsplus.com?

Customer reviews for Lampsplus.com are overwhelmingly positive, with the majority of customers rating their experience as excellent. The site has received high praise for its customer service, with many customers mentioning helpful interactions with staff. The ease of ordering online and the broad selection of products with detailed photographs and descriptions are frequently highlighted. Customers also appreciate the smooth transaction process and the variety of lamp options available to accommodate different budgets. The quality of the products and the shipping experience are also commended. Overall, the feedback indicates a high level of satisfaction with both the products and services offered by Lampsplus.com.

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